MARKETING
Academic Year 2022/2023 - Teacher: MARCO GALVAGNOExpected Learning Outcomes
1. Knowledge and understanding: students will understand the main marketing activities involved in the process of analysis, design and communication of value to customers. Moreover, students will acquire competences in understanding factors affecting the different roles of marketing in the firm in order to proceed to the formulation of appropriate marketing strategies. Knowledge and understanding will be fostered through classroom lectures, examples, and applied activities, as well as through discussions with executives and entrepreneurs.
2. Applying knowledge and understanding: students will have the ability to analyse specific marketing problems and to develop a problem-solving skill by applying the conceptual models of marketing to the specific contexts, through the presentation of a marketing plan. The development of these competencies will be facilitated by classroom discussions of case-studies, seminar lessons, reports, individual and group assignments.
3. Making judgments: students will acquire the critical ability to judge and evaluate which marketing approaches and practices are more appropriate in different markets and firms’ contexts. Such results will be achieved mainly through the discussion of case-studies, the interaction with marketing managers during the seminar lessons, and the individual assignments.
4. Communication: students will be trained to express themselves in appropriate language and to be able to communicate with potential partners (managers, academics, experts) using a clear and appropriate language. This ability will be solicited through discussions with the lecturer and the marketing managers during tutorial discussions, presentations and a final written submission to the lecturer.
5. Lifelong learning skills: students will develop good independent learning skills that enable them to: address the main marketing decisions within the firm and the related models for the evaluation of results; undertake further individual paths of training; read and understand the specialized marketing literature. This will be solicited through the lectures and the seminar lessons and the in-depth material provided.
Course Structure
Lectures, team work and guest speakers.
Detailed Course Content
The course is designed to develop and deepen students understanding of basic marketing concepts and applications. Topics include, but are not limited to, marketing research, consumer behaviour, product development, pricing, marketing channels and distribution, promotional strategy, retail marketing. The purpose of this course is to familiarize students with the vocabulary and concepts of marketing, the role of marketing within the firm and functional, and strategic problems dealt with by marketing managers in their efforts to compete in the marketplace.
Textbook Information
1. Lambin J.J. (2021), Marketing-driven management. Marketing strategico e operativo. McGraw-Hill: Milano (8° ed.)
2. Class material
Course Planning
Subjects | Text References | |
---|---|---|
1 | Introduzione al corso di Marketing e al Marketing | Slides: MKTG00 e Syllabus |
2 | La definizione di Marketing | Lambin: Capp. 1 e 2 |
3 | L'evoluzione del concetto di Marketing | Lambin: Capp. 1 e 2 |
4 | Introduzione al Piano di Marketing | Lambin: Cap. 13 |
5 | Introduzione al Piano di Marketing | Lambin: Cap. 13 |
6 | L’analisi della domanda a livello aggregato | Lambin: Cap. 9 |
7 | L'analisi dei bisogni | Lambin: Cap. 5 |
8 | Il comportamento d'acquisto del cliente | Lambin: Cap. 6 |
9 | Soddisfazione, fiducia e fedeltà del consumatore | Lambin: Cap. 6 |
10 | Il sistema informativo di marketing | Lambin: Cap. 7 |
11 | Le ricerche di mercato | Lambin: Cap. 7 |
12 | La segmentazione del mercato | Lambin: Cap. 8 |
13 | La segmentazione del mercato | Lambin: Cap. 8 |
14 | Il targeting e il posizionamento | Lambin: Capp. 9 e 11 |
15 | Il targeting e il posizionamento | Lambin: Capp. 9 e 11 |
16 | La formulazione della strategia e delle politiche di marketing | Lambin: Capp. 10 e 12 |
17 | Le politiche di prodotto - La gestione del portafoglio e il lancio di nuovi prodotti | Lambin: Cap. 14 |
18 | Le politiche di prodotto - La gestione della marca | Lambin: Cap. 15 |
19 | Le politiche di distribuzione e le marche commerciali | Lambin: Capp. 16 e 17 |
20 | Le politiche di distribuzione e le marche commerciali | Lambin: Capp. 16 e 17 |
21 | Le politiche di prezzo | Lambin: Cap. 18 |
22 | Le politiche di comunicazione | Lambin: Cap. 19 |
23 | Il marketing digitale | Lambin: Cap. 4 |
24 | Testimonianza aziendale | |
25 | Testimonianza aziendale |