QUALITY, ENVIRONMENT AND SAFETY MANAGEMENT SYSTEMSAcademic Year 2022/2023 - Teacher: AGATA MATARAZZO
Expected Learning Outcomes
The training course, designed in collaboration with teachers of other disciplines in the same area, aims to acquisition of theoretical principles concerning the management models of voluntary certification adoptable by local companies, regardless of size and production process. In particular, separately the voluntary certification of quality, safety, and environmental ethics Management Systems are firstly analyzed; then the variables are unified along a path that aims to an integrated voluntary Management System. Beside to the necessary theoretical knowledge, suitably formalized, teacher intends to transfer appropriate skills, both to deepen the themes treated by an operational point of view, and to complete the training course, in order to provide the necessary knowledge to apply appropriately in the real world all methods and techniques studied (knowing how to evaluate, compare, decide, act). To achieve these aims, during the lectures, that include direct, traditional classroom activities, are also used appropriate equipment, such as slides, and case studies in public and private companies are presented and discussed.
The whole teaching process is directed at combining teaching methods that aim at developing both the students’ inductive skills as well as the students’ logical-deductive process
The testing of this learning does not include only final exams organised with oral exams, but also a careful and continual assessment of understanding throughout the whole learning process, stimulating a fruitful and active participation of all the students.
The course, worth 9 CFU, is organized in three modules, each of which is worth 3 ECTS, and requires a total work load of 225 hours (lectures: 60 hours; self study: 165 hours). The course programme is divided into three modules, planned to deal with the topics in sequential and balanced order. Attendance is normally compulsory. The teacher motivates students to actively attend, arranging for their exam at the end of the module only if they have a minimum percentage of attendance at lectures (80%).
Attendance of Lessons
Basic knowledge of business systems and the factors of production, quality systemsit is very important to have a good knowldge of english language, particullary business and economics forms and terms
Detailed Course Content
- Bolay- Schimid-Tejada- Hezboun, Technologies for development: scientific cooperatiocooperation for a sustainable future, 2012,Springer. - Redmond- Lock, Educational innovations and contemporary Technologies, 2015,Springer. - Dodgson- Salter, The management of tecnological innovations, 2008, Springer.
- Grade A., S. Vicari, G. Verona - "Technology, Innovation, Operations" - Ed. Egea, Milano, 2006;
- Henderson, Jeffrey. "Globalisation of high technology production" Routledge, 2002.
- Kipphan, H. (Ed.) "Handbook of print media: technologies and production methods". Springer Science & Business Media, 2001
ALTRO MATERIALE DIDATTICO
Students will be given photocopied handouts during the course.
|1||Presentation of the subject. Technology in the economic and productive System*. Difference between technology and techniques*. Examples: production cycles in oil derivatives; production of electricity; production of cement. Science and Technology.|
|2||Technological Progress and the Environment: water pollution, air pollution, soil pollution, thermal and electromagnetic pollution, pollution from technological accidents*. "Sustainable development". Technological progress, socio-economic transformation|
|3||The evaluation of the intrinsic quality of an example of technology. Types of ''indicators'': process reliability, uniformity of product specifications, system flexibility, real potential. Environmental indicators|
|4||Evolution and life cycle of technologies and a product*: characterization of the stages of implementation, expansion and development, saturation, obsolescence. Technology and production costs; the vanishing point. Model of product and process innovation|
|5||International standards for quality certification ;Standard ISO 9000/ 1987;Standard ISO 9000 / 1994; Standards ISO 9000 / 2000; Standards ISO 9000 /2008; Steps for quality certification; PLAN DO CHECK ACT Deming cycle|